fast food shift manager resume
Duties; Ensuring that no shift is overstaffed. Provided direction to employees regarding operational and procedural issues. © 2021 Job Hero Limited. Assist customer complaints and/or concerns in a friendly manner while still enforcing company principles and maintaining professionalism. In the experience section of the shift manager resume sample, the jobseeker includes three positions covering about a decade of work history. Instantly Download Free Fast Food Shift Manager Cover Letter Template, Sample & Example in Microsoft Word (DOC), Google Docs, Apple (MAC) Pages Format. Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity. Quickly Customize. Promptly and empathetically handled guest concerns and complaints. Although you may not have been given a supervisory job title, you may still include supervisory experience on your resume to help you stand out from other applicants. Ensured proper cleanliness was maintained in all areas of the bar and front of house. Begin and end shift with accurate safe amount each shift. Report this job; Job details . Performed multi tasks within a fast paced restaurant environment. Over 15 years experience in Customer Service Management. Collected, monitored and evaluated customer requirements to achieve desired delivery time and order fill rates. The best examples from thousands of real-world resumes, Handpicked by resume experts based on rigorous standards, Tailored for various backgrounds and experience levels, Monitored associates to ensure all operating procedures were followed to provide a world-class guest experience resulting in repeat business and revenue increase. Communicated openly and honestly with the management team during each shift to ensure it ran smoothly. Shift Manager responsibilities include delegating tasks to restaurant staff, addressing diners’ queries and ensuring compliance with safety regulations. Give me an example of a customer complaint and how you handled it. Learned how to solve and resolve customer problems from a trained manager. was responsible for inventory and sales management, was responsible for managing accounts to be paid weekly/ monthly, Managed the crew members by helping them get the job done in a timely matter, Making cleaning assignments for the crew and making sure they get completed, Train, coach and mentor staff to ensure smooth adoption to our brand visitors, Maintain high standards of customer service during high-volume, fast-paced operation, Provide effective measures in maintaining customer satisfaction in response to customer inquiries, solving problems, and sales goals, communicate with vendors regarding back orders availability, future inventory and special orders, Handle currency and credit transactions quickly and accurately. Looking for cover letter ideas? See our sample Shift Manager Cover Letter. Exactly counted and provided change to customers as necessary. 20Shift Manager Interview Questions. Fast Food Manager Resume Writing Guide 12 Examples 2020 . This document showcases your most impressive skills so that potential employers will want to bring you on board. Handling money, such as maintaining the safe and keeping all drawers at the correct dollar amount. Management Profile Eighteen years of experience in management with emphasis on analytics, human resources and financial performance. Additional Executive Resumes are available in our database of 2,000 sample resumes. Learn about fast food workers' skills, salary, and more. Read our McDonald’s resume writing tips for some useful ideas: Use the Right Verbs – Inject life and dynamism in your resume … Answered product questions with up-to-date knowledge of sales and store promotions. Met and greeted customers and organized table reservations, Recruited, selected, oriented, assigned, scheduled, coached, counseled, and disciplined employees, Communicated job expectations effectively, Planned, monitored, appraised, and reviewed job contributions, Planned and reviewed compensation actions; enforced policies and procedures, Planed menus by consulting with chefs; estimated food costs and profits; adjusted menus, Organized and supervised the shifts of kitchen, waiting and cleaning staff, Maintained high standards of quality control, hygiene, and health and safety by enforcing sanitation standards and procedures, Managed in the Waterfront Buffet, Bill's Bar and Burger and Room Service, Ordering and purchasing supplies for all outlets, Scheduled 45 servers and 20 host on a weekly basis. Ensured compliance with operational standards, company policies, government/city/local laws, and ordinances. Responsible for overseeing mid shift and closing shift of 6 or more employees. Implemented new training methods focused on sales growth and guest retention. Attended daily meetings with Senior Management and General Manager to report all productivity, attendance, and daily operations. https://www.myperfectresume.com/.../culinary/restaurant-shift-manager Looked after the operational, and managerial duties, and functions, Supervised the work of other staff members, and organized the stocks, and other important equipment, Assisted the expert team members, and managers to recruit new employees for enhancing the local fast food business, Looked after the company policies, and procedures, and ensured high standards of customer service, Supervised the cooking zone, maintained the hygiene of the restaurant for health and safety regulations. Store food, condiments, and supplies in designated containers and storage areas. Communicate with other Shift Supervisors and Plant Manager. At ZipRecruiter, our mission is to connect employers and job seekers with their next great opportunity. docterpatient.com. Assist in the overall operation of the accounting, purchasing, inventory, maintenance, and business functions. Responsible for every aspect of my shift including pre-shift meetings, payroll, and daily walkthroughs with the EVS, facilities and the Board of Health, Monitor floor to asses staffing needs, handle guest and employee issues, and monitor service to insure standards are being met, Communicate with Chef on Duty to correct any problems that arise during the course of our shift, Implement and enforce company and room policies and standards, Responsible for setting pars, creating inventory sheets, and ordering product necessary to operate, Work closely with business agents and shop stewards to help resolve union concerns, Researched and implemented capitol projects. Reach over 250 million candidates. They may work in a warehouse … Since shift managers manage staff and provide customer service to ensure that patrons are satisfied with their dining experience, highlighting these skills on your resume is crucial. Hard skills are specific abilities and know-how (e.g., Grill Master 5000, food prep duties). Directed, supervised, and assigned employees to specific duties. Manager on duty while the shift manager was on their days off, vacation, etc. Coordinated the entire operation of the restaurant during scheduled shifts. Oversaw team of ten in 100 seating fast-paced bistro. Supervised overall operations of a fast food … Presented numerous recipe/menu additions based on trends/guest preferences, including gluten-free and sugar-free dessert alternatives. Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner. Responsible for making sure that all breaks/lunches were given out at the proper time and all done before my shift ended. Maintain clean and organized workstation. Apply on company website. Led new hire orientations, trained new employees, and responsible for adhering to disciplinary actions, resolving grievances, and terminations. Responsible for quality control while operating within standard operating procedures (SOPs) and Job Safety Analysis (JSAs). Received Outstanding Class Contributor Award during the Introduction to, was responsible for buffet placement in club at 5pm Monday-Friday. Get the right Fast food shift manager job with company ratings & salaries. Shift Manager Interview Questions Author Ryan Brown Published December 2nd, 2014. Cataloged inventory of the kitchen and merchandise supplies. Also known as a Shift Leader, Shift Managers work in food outlets, managing staff and assigning duties throughout the shift. SHIFT MANAGER – January 2010 – present Employers name – Coventry Responsible for all operations during a shift and for performing any additional duties and tasks as assigned by the General Manager. QUALIFICATIONS. Monitored random calls to improve quality and minimize errors. Created and maintained employee scheduling per federal hour and wage requirements. Ensured quality and production standards on all machines (SGP and AIB standards). Common duties listed on a Restaurant Shift Manager resume sample are guiding and supervising employees, managing cash, ensuring sanitation standards, and making sure customers are served quickly. All rights reserved. Responsible for time keeping, and accurate reporting of such, of the employee's working hours in this facility. Place product orders and maintain an accurate record of inventory. Using this, you can enter details relating to your job and … Instrumental in the successful opening of both restaurants. Restaurant Manager Resume Template 10 Free Word Pdf Document . Assisted customers with food selection, inquiries and order customization requests. Responsible for delivering outstanding customer service, assigning duties, development of team members, inventory management, labor and cash handling. Headline : Obtain a position in an established company with potential for career growth.Leverage my proven experience and expertise to successfully obtain company goals and objectives. Conduct and attend all regular shift meetings as well as other related property meetings. The Advantages of Being a Shift Manager. Maintained accounts receivable. Performed cash handling functions- countdown tills, prepare and deliver bank deposits. Assisted to promote restaurant sales and recommended improvements. Take customer orders and depressed keys of multi-counting machine to simultaneously record order and compute bill. Ensured compliance to all environment and safety practices, Monitored and resolved all issues of food quality and service, Coordinated between the back-end and front-end staff, Monitored employee performance by conducting daily evaluations to ensure facility ran efficiently and effectively while providing guidance, feedback, and encouragement, Ensured operational productivity goals were achieved by prioritizing assignments, problem solving, and directing the workforce in an ever changing warehouse environment. Best Restaurant Shift Manager Resume Example Livecareer . Train, and lead the crew throughout a given shift to maintain quality as well as the brand standard. ”Restaurant manager” is a broad description that encompasses several different positions. Cash Handling: Take cash responsibly and match daily cash in drawers with sales at day end and closing. I accounted all the registers and recorded all the sales made for my shift. Efficiently resolved problems or concerns to the satisfaction of all involved parties. Assisted with start-up to include market analysis, construction, decorating, procedure/policy set-up and budgeting. Manage food safety audits and Ecolab audit follow up reviews; ... (67%-100% of the work shift… Coach and train partners on new menu items and productivity methods. Results: Files, documentation, attendance points and recognitions are at more ease to access. Conducted a weekly manager report that was sent to the shift manager and the director during their absence. Proven leadership ability and interpersonal skills. Audited employees worked hours on a weekly basis for further approval. Fast Food Manager Resume Balep Midnightpig Co . Performed daily audits and bank deposits, and handled all labor, counts and tracking of supplies. Manage my shift; made sure all shifts throughout the day that needed to be filled were taken care of before the end of my shift. Complete all shift assignments with use of the pos systems. Creating a compelling resume is key to landing any job, especially in the fast-food industry. Leading and assisting crew and other managers. Forgot password? Finding a Job. 1 Fast Food Shift Manager Salaries in Birmingham, AL provided anonymously by employees. Oversaw daily operations including sales, labor, and Product. Share on Facebook. Maintained filing systems and perform internal accounting support work. 3 Fast Food Shift Manager Salaries in Lancaster provided anonymously by employees. Supervise kitchen activities to ensure quality of food. Worked well with teammates and openly invited coaching from the management team. We are looking for an encouraging and charismatic shift manager to join the team at our growing business. Earned management trust by serving as key holder, responsibly opening and closing store. Maintain superior store cleanliness and organization each shift. Create weekly outdated product log and returns. My resume is now one page long, not three. Resume sample of a fast food manager with a successful 15-year background in multi-site management and employee relations. Provided resources for training and employee development while researching innovative methods to build customer rapport with techniques such as a point value system and daily raffles, Supervised a staff of 20 employees; analyzed quality control and satisfaction records to maximize restaurant-operating results yielding a 97% customer feedback score, Oversaw all administrative tasks including balance all transactions for credit and cash, Implemented enhanced POS system and trained all employees for optimal use, Kept detailed records of sales and costs to make accurate future weekly projections, Maintained great quality and exceptional level of service to customers at all hours of the day from 5am open to 12am close, Revised operations in menu offering, scheduling, and staffing adjustments to increase internal efficiency, Expressed confidence and ease in the most stressful of environments. How much does a Fast Food Shift Supervisor make in the United States? Responsible for providing great quality of food and an excellent dining service for every guest at all times. Took initiative to find extra tasks when scheduled duties were completed. While you may have little control over people's decisions to stay or leave, you can find the best people to join your team. Complete a variety of cash management tasks throughout my shift. Maintained quality control/satisfaction records, which greatly improved customer service, decreasing guest complaints by 33% (2010 data). Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities. Monitor compliance with health and fire regulations regarding food preparation and serving; building maintenance in lodging and dining facilities. Your fast food resume skills list should also refer to your ability to multi-task with different roles throughout your shift. Ensures restaurant compliance with established safety and sanitation procedures and all Federal, State, and local regulations (child labor laws, wage and hour, etc.). Mississauga, Ontario, Canada. Experience in purchasing and hiring outside vendors. On the ZipRecruiter blog, we use insider experience and data derived from our AI-driven jobs marketplace … Food management or hospitality studies are required for the job. Development, motivation and leadership of diverse crew (60+ employees) in a fast paced and challenging environment, Assist guests and think critically to solve any problems that arise, Supervise daily boiler operations of a 14 member crew. What salary does a Fast Food Shift Manager earn in Birmingham? Jump to Comments. Maintained a positive work environment and handled employee complaints and grievances in accordance with Captain D's operational policies and procedures. Working through problems in the store with equipment, staff, and upset. An ideal candidate for restaurant shift manager should possess excellent leadership, supervisory skills, customer focus, teamwork, problem-solving skills, and multitasking. Run shifts according to corporate timing and quality guidelines, Train new crew members on cash register, food preparation and serving procedures, Run cash register and ready bank deposits, Role model for all employees and interface with store manager, Provide employee training according to company guidelines and cross-train employees so they are able to perform multiple functions, Assist in handling of all money and bank deposits in a safe and responsible manner, Completed Oberweis Shift Manager training program, Assist employees by getting involved in daily operations, making product, cleaning, and taking orders, Create and maintain a positive work environment, Communicate with other team members about product quality, product shortages, and customer comments, Maintain cleanliness and sanitation of store. Grocery Manager Resume Samples and examples of curated bullet points for your resume to help you get an interview. Promoted from Crew member to Shift Manager within 7 months of working with the company. Manage the employees for the shift, and provide consistent customer service duties throughout the night. Here we have another image Fast Food Manager Resume featured under Fast Food Manager Resume. The most successful resume samples for Shift Managers highlight customer focus, teamwork, integrity, a positive attitude, organization and decision-making abilities. Professional Summary. Created and organized all employee files online. Follows and direct others to follow store policies and procedures for operational flow at each station. Oversaw and managed all areas of the restaurant and made final decisions on matters of importance to guest service. Efficiently resolved problems or concerns to the satisfaction of all involved parties. Developed strategies to reduce expense and communicated results to Senior Management. Search Fast food shift manager jobs. For managerial positions such as our shift manager resume sample a chronological format can be ideal. General and assistant managers of fast food restaurants, movie theaters and retail stores rely on shift managers to keep operations running smoothly as they tend to administrative responsibilities. As a fast food manager, one of your main duties will be to hire new staff. Food and Beverage Manager Resume. For more information on what it takes to be a Shift Manager, check out our complete Shift Manager Job Description. Shift Managers work in restaurants or bars and are responsible for ensuring customer satisfaction, keeping the premises clean, promote food and drink offers, managing staff, reporting to the upper management … Directing employees through their daily routines. 2,346 open jobs for Fast food shift manager. Post Jobs for FREE. Investigate and resolve complaints regarding food quality, service, or accommodations. Responsible for opening the restaurant and do required paperwork for the rest of the day, made sure that all crew came into the shift well groomed and ironed. Share on Twitter. Sign in to save Shift Manager - fast food restaurant (Wendy's Restaurant) 1 Position at WENDY'S RESTAURANT. Average wages of McDonald’s shift managers are $11 to $12 per hour. Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an, Investigate and resolve complaints regarding food quality, service, or accommodations, Complete shift tasks in an efficient and effective manner, Work collaboratively with my team to ensure customers have the best experience, Awarded Employee of the Month, November 2010, June 2013, Take control of the safe in the store, along with money, Leadership skills to have my team coordinate and collaborate with each other, Provide feedback and coaching opportunity to all staff members, Help associates with any help that they may need, Follow all HR and loss prevention procedures and policies, Assist Site Manager in recruiting, training, and developing a successful shift manager, Admin Coach, Lead Coaches and focus coaches, Manage all aspects of warehouse operations in Site Manager's absence. Resolved guest complaints promptly and professionally. Prepared monthly and quarterly cash/chip requirements forecast and performed budget variance analysis. Otherwise, you will have to create a new resume first. Shift manager duties include: Supervise crew members in every phase of product preparation and customer service, including portioning, wrapping, and cleaning. Jersy City NJ • (123) 456-7891 mrabb@email.com . Follow trends to decide how much food and supplies should be ordered and prepped for the given day. A Fast Food Worker will take charge of serving customers in various dining establishments that provide fast food service. Scheduled and directed staff in daily work assignments to maximize productivity. Started out as a server at sister restaurant and worked up to a manager within a year. Schedule and receive food and beverage deliveries, check delivery contents to verify product quality and quantity. Fast Food Managers run commercial establishments and make sure high-quality food and drinks are delivered to customers. Try our resume builder. Monitoring staff performance during a shift and addressing any shortcomings. Coordinated daily production for up to 8 employees. The Balance Careers Menu Go. We hope you enjoyed it and if you want to download the pictures in high quality, simply right click the … Ensure everyone follows the company's guidelines, policies and procedures. Responsible for doing monthly audits, analyze financial metrics and support the Director of Finance with monitoring and analyzing the annual budget and forecast. Today. Created a $13,000 revenue and sales increase in the first six months of employment. Shift Manager - Fast Food Restaurant. Negotiated with suppliers for rebates, bill-back and price-off contracts based on buying amounts, Oversaw and led back-of-the-house and assisted in front-of-the house training, Coached, taught and developed other line cooks, Oversaw daily operations; opened and closed the restaurant. Supervised 30 - 40 machine operators and assistants, Independently ordered and inventoried packaging supplies for entire plant, Handle all cash in store and make deposits daily, Serve customers in a positive way, aiding with any concerns, Allocate shift duties, ensure everyone follows all safety procedures and assist with the development and training of the team, Answer 40-50 phone calls per day in a fast paced customer. Business Management / Information Technology, Manage all activities on the production floor with direct focus on Safety, Quality, production daily goals, objectives and shipment dates. Evaluate staffing levels to ensure proper accountability during each shift. Education beyond a high school diploma is … Assisted the room manager in hiring, training and managing staffs of approximately 35-40. Floor/Kitchen Manager, made sure all food was thrown away once it reached the holding time limit. Shift Managers work in restaurants or bars and are responsible for ensuring customer satisfaction, keeping the premises clean, promote food and drink offers, managing staff, reporting to the upper management and maintain stocks, among others. Maintains an appropriate level of community affairs involvement. Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions. Assisted in increasing sales by providing excellent customer service. Soft … Organizational Development And Change Management. Print. was responsible for training of new employees. Involved in opening and closing of restaurant. Prepared items according to written or verbal orders, working on several different orders simultaneously. Created a new system of Room Service priority orders and amenities. Improved sales by 40% third quarter 2009. 2nd SHIFT and 3 Shift AVAILABLE . Prepared daily restaurant deposits and entered data into several system. Provide excellent customer service at global corporation. Email or phone. Made and served hot beverages, using automatic water heater and coffeemaker. Keep pizza topping containers refilled during peak dining hours. Strong knowledge of organizational structure, workflow, and operating procedure. Watch for and recognize security risks and theft, and know how to handle the situation. Let’s look at samples for a McDonald's manager resume … Completing daily and weekly staffing schedules according to expected … Based on our most successful resumes for Restaurant Shift Manager, essential qualifications include leadership, supervisory skills, customer focus, teamwork, problem-solving skills, and multitasking. Selected requested food items from serving and storage areas and assembled items on serving tray or in takeout bag. Make end of night cash balances and make bank deposits. Job Interviews Careers Food Service Shift Manager. Jon Reed 456, X Street, Y Avenue, Riverside, CA-92503 (123) 456-7890 jon@email.com Objective : To work as a manager at a well-known fast food restaurant and to … Sample McDonald's resume—See more templates and create your resume here. Provided optimal level of services to all guests. Expertly, train, manage 22 employees, and 3 supervisors on the daily operations and mechanicalmaintenance activities of the steel producing procedures and company's policies. Moderate experience with structured query language (SQL). Manage cash registers and restaurant cash safe. Exercised independent judgement and decision making abilities, Currently in training to become Assistant Manager, Demonstrated ability to maintain composure and work efficiently in a fast-paced environment. Minimized loss and misuse of equipment through proper restaurant supervision and staff training. Monitored food quality and BOG for proper sanitation and managed general restaurant operations to ensure profitability. Participated in the Cleanliness, Hospitality, Accuracy, Maintenance, Product quality, and Speed (C.H.A.M.P.S.) Kept general bookwork and handled cash transactions. This position is overseen by a District Manager (DM) and directly manages Team Members, Shift Coordinators and Assistant Managers. Instantly Download Fast Food Shift Manager Resume Template, Sample & Example in Microsoft Word (DOC), Apple (MAC) Pages Format. Verifying that all sale signs and price tags are displayed correctly every week. Fast Food Manager. Mention any supervisory experience. Prepare ingredients before lunch and dinner services. Provide exemplary customer service to all customers, Evaluate, manager and maintain a safe work environment for all staff member and warehouse workers. Supported open communication of all associate concerns. Explore. A fast food crew member resume sample, which is available in a PDF format, is a great guide because it contains industry language and competencies that you should have before applying for a position. The role has a strong hospitality element, ensuring that the restaurant delivers high-quality food and drink and good customer service. Effectively communicated with team members to maintain clearly defined expectations. Available in (US) 8.5x11, (A4) 8.27x11.69 inches. Train and on-board new Team Members on both front- and back-of-house procedures. Preparing reports at the end of each shift/week. Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary. I was also to oversee their daily, weekly and monthly cleaning schedules. Ensure all equipment is in proper working order and if not, call in a, Demonstrate and ensure all company policies and procedures are followed, Follow inventory stocking and recording guidelines, Assists store manager with accounting and banking responsibilities, Records and account for store fund while running my shift, Provide exceptional customer service to ensure an enjoyable experience, Handle reconciliation of all drawers, safes and armored car transfers, Order retail inventory to maintain proper stock levels. Was responsible for night/morning close out and daily deposit. Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.